"Classic Sonvella" Mug

Shipping

• Made to order upon request, shipped worldwide at no additional cost
• Tracking number provided by email once your order is dispatched
• Delivery times vary by destination
• Customs duties or import taxes, where applicable, are the responsibility of the recipient

Payment methods

• By card: Visa, Mastercard, American Express, Maestro and UnionPay
• By Shop Pay, Apple Pay, Google Pay and PayPal
• Bancontact, where available

Returns and exchanges

• As each piece is made to order, we do not accept returns or exchanges for change of mind, incorrect size selection, or personal preference
• Accepted for manufacturing defects, incorrect item, or damage in transit
• Contact info@sonvella.com within 14 days of delivery with your order number and photos of the item
• See full details in our Refund Policy